Listed prices supersede all previous lists in circulation. Prices are listed for the wholesale trade only as we sell strictly to professionals involved in the green industry. Prices are subject to change without notice and are F.O.B. Fenwick, Ontario.
All pick-up and delivery orders are prepared on a cash basis. A 30 day term is granted to those with established credit. Credit applications are available upon request and must be filled out at least one month prior to delivery or pick up. A 2% per month (24% per annum) interest charge is applied to overdue accounts. Harmonized Sales Tax (HST) is charged on all orders except Quebec where GST will be charged. There will be a $20.00 service charge for any cheques returned by the bank. Credit cards may be used if the payment is received within seven days of delivery or pickup; we accept Visa & Mastercard.
It is advised that you place your order in advance so that it may be processed and ready upon your arrival. We pride ourselves on timely and accurate service for our customers; please allow us the opportunity to do so. Our shipping yard is closed daily from 12:00pm to 12:45pm. A minimum order is not required for pick-up orders.
Delivery Orders & Packing
All prices are F.O.B. our nursery. Instead of angle stocking nursery stock in trailers from floor to ceiling, we use a rolling cart system to prevent damage. For long distance loads we use our wooden shelved racks specifically designed for one-way trips. Plants are loaded on shelves and shrink-wrapped to maintain quality in transit. This provides a quick and efficient way to unload product. Skids can be reused in the garden centre or returned to our nursery. Metal carts are to be returned to our nursery upon the completion of delivery. Lost carts will be charged to your account. Freight rates vary depending on the distance and the size of the order.
Please check with your sales rep to confirm delivery charges. You will be billed extra should the driver be at your dock longer than the time allotted. Freight companies customarily allow 1 to 1 ½ hours free unloading time on part-load trailers, but charge $50.00 per hour for additional time thereafter. When delivery is scheduled please have adequate staff ready to unload your order. All stock should be watered immediately upon receipt. Plants can dry out or overheat during shipping.
We guarantee stock to be in good condition upon leaving our yard. Any claims must be made in writing within 5 days of receipt. We hold ourselves responsible, on proper proof, to replace returned nursery stock or refund the original amount paid. We shall in no instance be liable for any sum greater than the amount paid or quantity received at the time of shipping.
Order & Order Acknowledgments
Spring orders are processed on a first completed, first reserved basis. We retain the right to pro-rate items that are of short supply or special interest. It is our intent to benefit as many customers as possible. Please review your acknowledgments carefully to approve any changes that may have been made. Mail or fax a signed copy with any revisions indicated or call your sales rep to discuss necessary changes. Crops are subject to growing conditions, inventory changes, crop failures and seasonal sales activity. We acknowledge all orders upon receipt and do our best to notify you of any changes.
Plants are shipped with a computer printed sticker, slip-lock label and/or a picture tag. Pre-pricing labels are offered at a nominal price.